Frequently Asked Questions
Everything you need to know about shopping with Shen Yun Collections.
What inspired the designs at Shen Yun Collections?
Our collections are inspired by five thousand years of traditional aesthetics, blending classical motifs with modern high-fashion silhouettes for a timeless look.
How do I determine the correct size for my garment?
Each product page features a detailed size guide. Since our pieces often feature traditional tailoring, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your shipping policy for international orders?
We offer worldwide shipping via premium carriers. Delivery times typically range from 5 to 10 business days depending on your location and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with all tags attached. Please note that certain limited-edition pieces may have specific return conditions.
How should I care for my silk and embroidered items?
To preserve the delicate craftsmanship and vibrant colors, we recommend professional dry cleaning only for our silk and heavily embroidered garments.
Are the materials used sustainably sourced?
Yes, Shen Yun Collections is committed to quality and ethics. We use premium natural fibers like silk and organic cotton, ensuring our production processes meet high standards of environmental responsibility.